Warranty and Returns

Warranty Periods

Warranty lengths vary by manufacturer, please refer to your order email for warranty details.

Chat

Please use our handy 'chat' feature by clicking on the message icon in the bottom right of your screen. Our team will then arrange a warranty return for you, within our opening hours.

Telephone

Give us a call on 0800 384 9561 and one of our team will process a return for you.

Returns

If you change your mind about a purchase you have made, you may return it up to 14 days from the date of purchase. The original packaging should be retained, and the item should be returned to us recorded delivery, and be in as new condition in order for a refund to be processed. Original shipping charges are not eligible to be refunded. Outside the 14 day window any returns would be on a case by case basis, and may be subject to a restocking fee or only eligible for a credit note. For any further queries about our returns please contact us and we will be happy to help.

 

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